Quality wise, my order was fine. However, I was a little disappointed that the inserts I ordered were not the same size as the mat. I didn't realize that there were 2 different sizes.
Hello, there! Our Sassafras mat inserts are designed to be displayed inside of the mat tray frame, which is why the inserts are smaller than the mat trays. They should perfectly fit inside so the mat tray's decorative border shows. Let us know if you have any questions or concerns. Thanks so much!