I loved the burlap monogram door decor from the moment I saw it. However, once I hung it on my door, it was a different story. Every time the wind blows or someone opens the door, the burlap decor is no longer straight. The ribbon that hangs on the door hanger slides and the monogram decor leans one way or the other. Or, it blows completely around so that the back side is showing and the monogram is not visible. I am constantly straightening it or turning it back around. Not sure how to resolve the issue I am having but would have a hard time recommending because of these issues.
Hi, there! Thanks so much for taking the time to leave a comment for us. We're sorry to hear you're having these issues with your Door Décor. Please reach out to customer service at your convenience so we can get this squared away! Our phone number is (800) 774-3837, or we can be reached by email at firstname.lastname@example.org. Thanks so much and once again, we apologize for these issues you're experiencing.